Cracker Barrel Reviews
Cracker Barrel has an overall rating of 4.4 based on 35 reviews. Customer feedback on Cracker Barrel is mixed: Cracker Barrel reviewers highlight positive aspects like friendly staff, cozy atmosphere, homestyle cooking, unique gift shop, which strongly appeal to families, travelers, comfort food enthusiasts. However, Cracker Barrel is often criticized for its long wait times, inconsistent food quality, limited menu options, higher prices.
35 reviews
5 Stars
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4 Stars
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How would you rate Cracker Barrel?
All Cracker Barrel Reviews (35)
taraculpepper0165
May 24, 2026
"Clean Tables, But the Bathrooms Need Work"
The tables were clean, which I appreciated, but the bathrooms kind of stood out in a not-so-great way. They weren’t terrible, but they definitely could use some touch-ups and a little more attention...
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hello_david675
May 18, 2026
"Parking Was Fine, Just a Little Tight"
Stopped by Cracker Barrel and the parking situation was kind of hit or miss. There were open spots, so I didn’t have to park way out somewhere, which was nice. That said, the lot felt a little tight and oddly laid out—nothing dramatic, just one of those places where you’re like, “Wait, am I supposed to go this way?” With bigger cars and a few campers around, backing out took a bit more effort than it should’ve. Not terrible at all, just could be a little easier to navigate...
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tanya-Messina
May 17, 2026
"Honestly, kind of a perfect little haul"
I picked up a few home items and some snacks from Cracker Barrel, and everything showed up exactly like I expected. The quality felt really nice, and the snacks were gone embarrassingly fast. Overall, I’m happy with the whole order, it felt like a tiny treasure box of comfort stuff.
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hello_beth797
May 03, 2026
"Shockingly Decent Breakfast"
Had pancakes, eggs, and coffee this morning, and somehow everything came out hot like that’s actually supposed to happen. The waitress was nice, the whole thing was easy, and I didn’t leave annoyed, which feels like a small miracle. Would go back
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hello_marth511
April 15, 2026
"Really quick service"
I didn’t pay attention to every little detail because I was mainly focused on getting in and out quickly, and they totally delivered. The service was super fast and made the whole experience easy.
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kathleen_Valenzuela99
April 06, 2026
"Tasty Food Overall"
The food was really tasty, and the biscuits were nice and fresh. The chicken was good too, but it was a bit too salty for me...
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rebecca_Nelson78
April 02, 2026
"I used crackerbarrel with my screen…"
I used crackerbarrel with my screen reader it was smooth. The menus loaded without a problem, the buttons actually made sense, and checkout didn’t turn into some ridiculous maze like it does on a lot of restaurant sites. A few things could definitely use better labels, but overall it was way easier to use than I expected.
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silviaware5501
March 30, 2026
"Kept Everything Secure"
I was impressed with how well it held up. The food stayed neat the whole time, and there were no spills at all. It definitely gave me confidence that I could carry it around without worrying about a mess.
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Jacqueline_briones92
March 30, 2026
"Fair Portions for the Price"
I’m usually careful about where I spend my money, but this place feels like a decent value overall. The prices aren’t the cheapest, so I wouldn’t go in expecting a bargain, but the portions are solid and most of the time it feels worth it. I’d probably give it 4 stars
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john2000
March 28, 2026
"Polite Staff and Felt Reassuring"
The staff were polite and seemed to really know what they were doing. I’m usually cautious about who I trust with things, but they made the whole experience feel safe and straightforward.
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florencewilkins1854
March 17, 2026
"Easy return, honestly"
I had to return something I ordered from crackerbarrel because it just wasn’t what I needed. I figured it might turn into a whole hassle, but it was straightforward. Customer service got back to me quickly, told me exactly what to do, and that was that. My refund came through a few days later, no back-and-forth or weird delays. So yeah, I was happy with how they handled it.
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David_payton86
March 14, 2026
"I ordered from crackerbarrel, and I’ll admit, I…"
I ordered from crackerbarrel, and I’ll admit, I wasn’t expecting much. But the chicken n’ dumplins, biscuits, and gravy were actually really good. Nothing fancy or overdone, just simple comfort food that tasted like something you’d have at home. It kind of reminded me of Sunday meals at my grandma’s house. I guess I have to give them credit on this one.
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AnnieKnepp
February 27, 2026
"Restroom could’ve been cleaner"
We stopped at Cracker Barrel during a road trip, and overall it was fine, the food was good enough, and the little shop was fun to browse for a bit.
The restroom was the only letdown. One stall was out of toilet paper, and the sink area had water all over the counter, not awful, but definitely looked like it hadn’t been checked in a while.
I’d still stop there again — it wasn’t a dealbreaker or anything, but for such a busy place, I’d hope they keep up with the bathrooms a little better.
The restroom was the only letdown. One stall was out of toilet paper, and the sink area had water all over the counter, not awful, but definitely looked like it hadn’t been checked in a while.
I’d still stop there again — it wasn’t a dealbreaker or anything, but for such a busy place, I’d hope they keep up with the bathrooms a little better.
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JohnSmith
February 20, 2026
"Good Pickup Experience, With a Little Surprise"
I ordered dinner from Cracker Barrel online and, i was kind of expecting at least one thing to be missing because that happens to me a lot with takeout. But everything I picked was actually in the bag, sides, biscuits, even the extra gravy I added. Pickup was quick and easy too, which was nice. I still feel like ordering takeout can be a gamble sometimes, but this one worked out well and I was happy when I got home and didn’t have to call about anything.
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bernardkodadek0355
February 19, 2026
"Easy Gift Card Use and Rewards Came Through"
I used a Cracker Barrel gift card for an online order and, to be fair, the whole thing went smoothly. The card went through without any hassle, and my rewards points showed up after the order too. They weren’t instant, but they appeared quickly, so I can’t really complain. The site was simple enough to navigate, and overall I was happy with the experience. I’d use it again
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Earl.monreal
February 19, 2026
"Easy pickup, no complaints"
My food was ready when I got there, so that was nice. Pickup was easy too, which makes the food feel better somehow. Nothing really to complain about
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robert-Branch
February 16, 2026
"My order shipped really fast, like…"
My order shipped really fast, like faster than I was expecting, and then it actually showed up early too, which was a nice surprise. Everything went smoothly, no issues or weird delays or anything like that. Just an easy order from start to finish.
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Herman-mehtani
February 14, 2026
"The food was actually really good, but…"
The food was actually really good, but the wait was way longer than I expected. I kind of felt ignored while I was sitting there, like no one really checked in or let me know what was going on. It would’ve been a much better experience with a little more attention from the staff.
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michael2004
January 27, 2026
"Pretty reliable spot"
I stop in here often. Most times, they’ve got what I’m looking for. Quick trip. No hassle. Usually works out.
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JaniceJaudon
January 17, 2026
"Lots to Pick From"
The menu had a ton of choices, so it was easy to find something I wanted. I remember flipping through it and noticing some weird little doodle near one of the sections, which for some reason stuck in my head. Overall, plenty of options and no complaints.
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Cracker Barrel Q&A
What made you choose cracker barrel over similar businesses?
GlendaSoto
July 05, 2020
“Have eaten there many times before and in the past have really enjoyed the food.”
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Are there other similar companies to cracker barrel that are less expensive or better?
angrymouse793
July 05, 2020
“Yes. Golden Bear on Starkey Rd in Largo Fl. I give them 5 stars. First Watch on Tyrone Blvd in St Petersburg, all fresh, organic food. The taste is phenomenal. A Little pricey, but well worth it.”
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